Return Policy

30-Day Satisfaction Guarantee

At Minerals Pitch, your satisfaction is our priority. We stand behind the quality of our authentic Himalayan Shilajit and offer a straightforward 30-day return policy.

Eligible Returns

You may return your purchase within 30 days of the delivery date if:

·        The product is new and unopened, or

·        The product is slightly used (opened but mostly unused)

100% Refund Promise

Once we receive your returned item at our warehouse, we will process your full refund within 3 business days.

Your refund will be issued to your original payment method.

How to Initiate a Return

1.     Contact Us: Reach out to our customer support team within 30 days of delivery

o   Email: mineralspitch@gmail.com

o   Phone: +92 333 503 3722

o   WhatsApp: +92 333 503 3722

2.     Provide Details: Share your order number and reason for return

3.     Ship the Product: Send the item back to our warehouse address (provided by our team)

4.     Receive Refund: Get your full refund within 3 business days after we receive your return

Important Notes

·        Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective

·        Products must be returned in their original packaging when possible

·        For damaged or defective products, we'll arrange free return shipping and immediate replacement

Quality Issues

If you receive a product with any quality concerns, contact us immediately. We'll resolve the issue promptly with a replacement or full refund—your choice.

Questions?

Our customer support team is here to help make your return process smooth and hassle-free.

Contact: mineralspitch@gmail.com | +92 333 503 3722

At Minerals Pitch, we believe in transparency and customer satisfaction. Our return policy reflects our confidence in the quality of our authentic Himalayan Shilajit.