# Frequently Asked Questions FAQ – Minerals Pitch Shilajit Minerals Pitch Shilajit # Frequently Asked _Questions_ Everything you need to know about our Shilajit β€” quality, usage, shipping, and more. Product Quality & Testing How to Use Shipping Returns Wholesale Safety Browse by Topic - [πŸ”οΈ Product7](#product) - [πŸ”¬ Quality & Testing6](#quality) - [πŸ’§ How to Use6](#usage) - [🚚 Shipping5](#shipping) - [↩️ Returns & Refunds4](#returns) - [πŸ“¦ Wholesale6](#wholesale) - [πŸ›‘οΈ Safety5](#safety) Still have questions? Our team is available Mon–Sat, 9AM–6PM PKT. WhatsApp available 24/7. [Chat with Us](https://wa.me/923335033722) πŸ”οΈ About the Product 7 questions What exactly is Shilajit?+ Shilajit is a natural resin that slowly seeps from rock crevices in high-altitude mountain ranges like the Himalayas. Formed over thousands of years through the decomposition of plant and organic matter, it is a complex blend of fulvic acid, humic acid, over 85 trace minerals, amino acids, and other bioactive compounds. It has been used in Ayurvedic medicine for centuries as a rejuvenating and restorative supplement. Where is Minerals Pitch Shilajit sourced from?+ Our Shilajit is wild-harvested from the high-altitude Himalayan mountain ranges at elevations above 16,000 feet. At this altitude, the harsh climate and pristine environment ensure the highest natural purity. We source directly from these regions without the use of chemicals or artificial processes. What forms does Minerals Pitch Shilajit come in?+ We offer two forms: - **Shilajit Resin** β€” the purest, most potent form. Available in 30g, 50g, 100g, and bulk sizes. - **Shilajit Drops** β€” a pre-dissolved liquid format for convenience. Available in 30ml and 50ml bottles. Both forms contain the same authentic Himalayan Shilajit with identical quality standards. What are the key ingredients in Minerals Pitch Shilajit?+ Minerals Pitch Shilajit contains a rich profile of naturally occurring compounds including fulvic acid (the primary bioactive component), humic acid, dibenzo-Ξ±-pyrones, over 85 trace minerals including iron, magnesium, zinc, calcium, potassium, and selenium, amino acids, and polyphenols. The exact composition reflects the natural environment where it is sourced. Is Minerals Pitch Shilajit vegan and halal?+ Yes. Minerals Pitch Shilajit is **VEGAN Certified** β€” it is 100% plant-derived, cruelty-free, and contains no animal products. It is also **HALAL Certified**, making it suitable for Muslim consumers. Both certifications are independently verified and documentation is available upon request. What does Shilajit taste and smell like?+ Authentic Shilajit has a distinctive strong, earthy, slightly bitter taste and a rich mineral aroma. This is completely normal and is actually a sign of authenticity. If a Shilajit product has very little taste or smell, it is likely diluted or adulterated. The drops format has a milder profile due to dilution, making it easier for those sensitive to the taste of the resin. What is the shelf life of Minerals Pitch Shilajit?+ Properly stored Shilajit resin has an indefinite shelf life β€” it does not expire in the traditional sense. Store in a cool, dry place away from direct sunlight. Avoid moisture contamination by always using a dry spoon. Our drops have a printed expiry date on the bottle. For best results, consume within 24 months of opening. πŸ”¬ Quality & Testing 6 questions Is Minerals Pitch Shilajit third-party tested?+ Yes. Every batch of Minerals Pitch Shilajit undergoes rigorous third-party laboratory testing before it is released for sale. We do not rely solely on internal checks β€” independent certified labs verify the safety and quality of every product. A Certificate of Analysis (COA) is available for every batch. What tests does each batch undergo?+ Every batch is tested for: - **Heavy Metals** β€” tested free from lead, mercury, arsenic, and cadmium - **Microbial Safety** β€” confirmed free from harmful bacteria and pathogens - **Pesticide Residues** β€” zero pesticide residues detected - **Aflatoxins** β€” confirmed free from harmful fungal toxins - **Humate Analysis** β€” verified fulvic and humic acid content - **Full Mineral Profile** β€” complete elemental composition confirmed What certifications does Minerals Pitch hold?+ Minerals Pitch Shilajit holds internationally recognized certifications including **ISO 22000** (Food Safety Management), **GMP** (Good Manufacturing Practices), **HACCP** (Hazard Analysis Critical Control Points), **HALAL Certification**, and **VEGAN Certification**. All certificates are available to view on our Certifications page. How do I know the Shilajit is genuine and not fake?+ Authentic Shilajit has several verifiable properties: it dissolves completely in warm water without leaving residue, it has a strong earthy smell and bitter taste, and it softens in warm hands but hardens when cooled. Our products are batch-numbered, come with a Certificate of Analysis, and are backed by full certifications β€” all of which can be verified. We never adulterate our Shilajit with fillers, synthetic fulvic acid, or additives. Can I request the Certificate of Analysis for my batch?+ Absolutely. Every product has a batch number printed on the packaging. Contact us with your batch number via email or WhatsApp and we will send you the complete Certificate of Analysis, including all safety test results, within 24 hours. Is quality consistent across different batches?+ Yes. Our controlled sourcing, purification process, and strict testing protocols ensure batch-to-batch consistency. Every batch must meet identical quality standards before release. Minor natural color variation can occur (from dark brown to black) depending on the season of harvest β€” this is completely normal and does not affect quality or potency. πŸ’§ How to Use 6 questions How do I take Shilajit resin?+ Use the measuring spoon provided to take a pea-sized portion (approximately 300–500mg). You can dissolve it in warm water, milk, or herbal tea and drink it β€” do not use boiling hot liquids. Alternatively, place it directly under your tongue for sublingual absorption, which is faster and more efficient. Take it on an empty stomach in the morning for best results. How do I take Shilajit drops?+ Shake the bottle gently before use. Use the dropper to measure your dose β€” typically 10–15 drops per serving. You can place the drops directly under your tongue, add to a glass of water, or mix into a smoothie or juice. The dropper allows precise, consistent dosing every time. What is the recommended daily dosage?+ The recommended dose is **300–500mg of resin** (roughly pea-sized) or **10–15 drops** of the liquid, taken once or twice daily. Start with the lower dose for the first two weeks to allow your body to adjust, then increase gradually as needed. Do not exceed 1000mg of resin per day. As with any supplement, consult your healthcare provider if you have specific health conditions. When is the best time to take Shilajit?+ Most users find taking Shilajit in the morning on an empty stomach provides the best results β€” it is absorbed quickly and the energising effects are felt throughout the day. Some people prefer splitting the dose, taking half in the morning and half in the early afternoon. Avoid taking Shilajit late in the evening as its natural energising properties may interfere with sleep for some individuals. How long does it take to see results?+ Results vary by individual. Some users report noticeable improvements in energy and mental clarity within the first 1–2 weeks. Most people experience meaningful benefits β€” improved stamina, focus, and overall wellbeing β€” after consistent use for 4–8 weeks. Shilajit works best as a long-term supplement rather than a quick fix. Consistency is key. Can Shilajit be mixed with other supplements or foods?+ Shilajit pairs well with warm milk (a traditional Ayurvedic combination), honey, and herbal teas. It can be taken alongside most common supplements. However, avoid taking it at the same time as chlorine-treated tap water, as chlorine can degrade its bioactive compounds β€” use filtered or bottled water instead. If you are on prescribed medications, consult your doctor before combining Shilajit with your regimen. 🚚 Shipping & Delivery 5 questions Do you offer free shipping?+ Yes. We offer **free shipping** on all orders. There is no minimum order value required to qualify. Free shipping applies to both domestic and international destinations. Do you ship internationally?+ Yes, we ship worldwide. We have successfully delivered to customers across Europe, North America, the Middle East, Australia, and Asia. International orders are handled with full export documentation and tracked shipping to ensure safe delivery. How long does delivery take?+ Delivery times vary by destination: - **Domestic orders** β€” typically 3–5 business days - **International orders** β€” typically 7–14 business days depending on country and customs clearance You will receive a tracking number once your order is dispatched so you can monitor it in real time. How do I track my order?+ Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to the courier's tracking page. You can also use the Track Order page on our website. If you have not received tracking information within 2 business days of placing your order, please contact us and we will investigate immediately. What if my order is delayed or lost in transit?+ If your order is significantly delayed beyond the estimated delivery window, contact our team via email or WhatsApp with your order number. We will liaise with the courier on your behalf. If an order is confirmed lost in transit, we will send a full replacement at no cost to you. Your order is protected. ↩️ Returns & Refunds 4 questions What is your return policy?+ We offer a satisfaction guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days of receiving your order. We will work with you to find a solution β€” whether that is a replacement, store credit, or a full refund. Our goal is for every customer to be completely satisfied. Do you offer a money-back guarantee?+ Yes. We stand fully behind the quality of our products. If you are genuinely unhappy with your purchase, we offer a money-back guarantee. Simply reach out to our team, explain the issue, and we will process your refund promptly. We may ask for a brief description of the concern to help us improve. What if I receive a damaged or incorrect item?+ If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with a photo of the item and your order number. We will immediately arrange a free replacement and cover all associated shipping costs. You will not be asked to return the damaged item. How long does a refund take to process?+ Once your refund is approved, it is processed within 2–3 business days. The time it takes to appear in your account depends on your bank or payment provider β€” typically 3–7 business days after processing. You will receive a confirmation email as soon as the refund is issued. πŸ“¦ Wholesale & Bulk Orders 6 questions Do you offer wholesale pricing?+ Yes. We have a dedicated wholesale program with volume-based pricing tiers. Depending on your order volume, you can receive between 20% and 50% off retail prices. Contact our wholesale team at mineralspitch@gmail.com or via WhatsApp at +92 333 503 3722 to receive a personalised quote. What is the minimum order quantity for wholesale?+ The minimum order quantity for **Minerals Pitch branded products** is as low as 20 units. For **custom branded (white-label) products**, the minimum is 100 units. We are flexible and happy to discuss options that suit your business size and requirements. Do you offer custom or white-label packaging?+ Yes β€” and it is completely free with your wholesale order. We can put your brand name, logo, product information, and contact details on the packaging. We also assist with label design at no additional charge. Custom packaging takes approximately 2–3 weeks from design approval to delivery. Is shipping free on wholesale orders too?+ Yes. Free shipping applies to all wholesale orders regardless of destination β€” domestic or international. We absorb the shipping cost so you can maximise your profit margins from day one. Can I request samples before placing a wholesale order?+ Absolutely. We encourage it. Samples are available for a nominal shipping fee, which will be credited in full toward your first wholesale order. This allows you to verify product quality, texture, taste, and packaging before committing to a larger quantity. What documentation is provided with wholesale orders?+ Every wholesale order includes a comprehensive documentation package: Certificate of Analysis (COA), Free Sale Certificate, ISO 22000 / GMP / HACCP certificates, HALAL and VEGAN certifications, heavy metals test report, microbial safety report, pesticide analysis, aflatoxins results, and a complete mineral profile report β€” everything you need for regulatory compliance and customer transparency. πŸ›‘οΈ Safety & Suitability 5 questions Is Shilajit safe to take daily?+ Yes. When taken in the recommended dosage, Minerals Pitch Shilajit is safe for daily use by healthy adults. Our Shilajit passes all safety tests including heavy metals, microbials, pesticides, and aflatoxins. As with any supplement, stay within the recommended dose. If you experience any unusual symptoms, discontinue use and consult a healthcare professional. Can pregnant or breastfeeding women take Shilajit?+ We recommend that pregnant or breastfeeding women consult their doctor or midwife before taking Shilajit or any new supplement. While Shilajit is a natural product, there is currently insufficient clinical research on its safety for this specific group, and a medical professional is best placed to advise based on individual circumstances. Can children take Shilajit?+ Minerals Pitch Shilajit is formulated for adults. We do not recommend it for children under 18 years of age without the explicit guidance of a qualified healthcare provider. The recommended dosages are based on adult physiology. Can I take Shilajit if I am on medication?+ If you are taking prescribed medication β€” particularly blood thinners, diabetes medication, or immunosuppressants β€” please consult your doctor before starting Shilajit. While it is a natural product, its mineral content and bioactive compounds could potentially interact with certain medications. Always prioritise medical guidance in these situations. Are there any side effects?+ Most people tolerate Shilajit very well with no adverse effects. A small number of users may experience mild digestive adjustment during the first few days, which typically resolves on its own. Taking it with food can help minimise this. Avoid raw or unprocessed Shilajit β€” ours is fully purified. If you have a known allergy to any component of the product, check the full ingredient profile before use. ### Didn't find your _answer?_ Our team is ready to help. Reach out via email or WhatsApp and we'll get back to you within a few hours. [Email Us](mailto:mineralspitch@gmail.com) [WhatsApp Us](https://wa.me/923335033722) --- > Source: [Natural Himalayan Shilajit | MineralsPitch](https://mineralspitch.com/pages/frequently-asked-questions)